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Hotel Checklist

  • Basic Information

    • Is the front desk staffed 24 hours a day?

    • Does the hotel offer non-smoking rooms?

    • Does the hotel allow pets? What size?

    • What is check in time? Check out time?

    • What is the policy for late check in?

    • What is the hotel's cancellation policy?

    • How much is the room tax?

    • What is the fee for local calls?

  • Finding a Deal

    • Ask if they offer discounts (corporate, AAA, senior, etc.)

    • If lower advertised rate, ask for that rate.

    • Shop for internet discounts and web-only rates.

    • Travel agents can often get better deals.

    • Ask for extended stay discount for long trips.

  • Hotel Amenities

    • Does the hotel have a restaurant or cafe?

    • Is there a pool or other recreational facilities?

    • Is there a playground or other children's facilities?

    • Is there a phone in the room?

    • Does the room have a private bath?

    • Are there business facilities (fax, internet, copier, etc.)?

  • Making Reservations

    • Make reservations with a credit card in case you have problems.

    • Travel insurance will protect you if trip cancelled.

    • Read travel insurance policies carefully for exclusions.

    • Check your confirmation for errors as soon as you receive it.

    • Give someone your itinerary -- arrival, departure, hotel.

    • Double check your reservations before leaving.

  • Safety Tips

    • Find out what the neighborhood is like.

    • Research photos on the internet and in travel guides.

    • Stay away from hotels with numbers on the keys.

    • Ask for a room not on the first floor.

    • Make sure there is a deadbolt on all exterior doors.

    • Doors opening into interior hallways are safer.

    • Check the fire escape route upon arrival.

    • Use the hotel safe for valuables.

    • Use the hotel main entrance after dark.

    • Hang the "do not disturb" sign and leave TV on when gone.

  • Accommodation Checklist

    • Where is the hotel located? Downtown? Near the airport? Near historical sites?

    • What types of rooms does the hotel have available? Examples: single; double; smoking/non-smoking.

    • What are the room rates? Does the hotel offer any special or promotional rates? Examples: advance purchase discounts; weekend specials; rates which include breakfast and/or other amenities; corporate rates.

    • What taxes are involved with my hotel stay? Examples: room occupancy tax; state tax; departure taxes; surcharges.

    • Can my reservations be guaranteed if held with a credit card?

    • Does the hotel issue a confirmation number? Can I receive a copy of the hotel confirmation in writing?

    • What are the hotel's address and phone/fax numbers?

    • What types of parking facilities does the hotel offer and what are the costs involved?

    • What special features does the hotel offer? Example: restaurants; pools; on-site recreation; etc.

    • Is the hotel accessible for the disabled?

    • What are the hotel's check-in and check-out times?

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